Tenant Handbook Template

The purpose of a tenant handbook is to familiarize new tenants with important building procedures and services prior to occupancy. The tenant handbook template lays out the format and content of this document and includes practical information on how to pay rent, submit a maintenance request and terms of lease.


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The purpose of a tenant handbook is to familiarize new tenants with important building procedures and services prior to occupancy. Tenants are given a copy of the handbook at the time of signing their lease; a thorough review of the details contained within the handbook is provided by tenant services staff at that time.  The handbook provides the tenant with an orientation to the building and community in which they will live and work, and assists tenants become quickly acclimated to their new home or work space.

A handbook typically provides practical information such as how to pay rent, how to submit a maintenance request and how to operate appliances. It also provides an efficient and effective way to communicate policies and procedures for the building, as well as providing tenants with details on community stewardship opportunities and additional programs or services.

Information contained within the handbook may change from time to time. As policies and procedures evolve, it is necessary to update the handbook to reflect these changes. It is also recommended that tenants acknowledge having received and read the handbook prior to occupancy.

The tenant handbook is intended to summarize some of the terms of the lease. It’s important to remember, however, that the lease itself is the tenant’s primary reference. The lease is a legal document that reflects the contract between the landlord and tenant as well as the terms of the head lease with the property’s owners.

The Tenant Handbook Template provides lots of useful information about the day-to-day operations and management of Artscape’s multi-tenanted facilities.

Square Feet: An Artists’ Guide to Renting or Owning Creative Space provides invaluable advice to individual artists and small arts and cultural organizations on a whole range of topics including searching for a suitable space, understanding your lease and coping with disputes with fellow tenants.

An example of a Tenant Handbook can be seen by viewing the Artscape Triangle Lofts Tenant Handbook.
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